LOYALTY PROGRAM IN DETAILS
VALIDITY PERIOD OF THE LOYALTY CARD
The loyalty card is valid for one year from the date of the last replenishment of the balance by the
client.
BENEFITS OF THE LOYALTY PROGRAM
Bonus accumulation system
— When replenishing the balance in the amount of a multiple of 50 €, bonus credits are credited to
the client's account. The larger the deposit amount, the more credits. You can spend credits on
games.
— When paying for each game from the replenished bracelet, 10 electronic tickets are credited to
the client's account. You can spend the accumulated tickets on souvenirs or games throughout the
year.
Discounts on all services of the center
— Each game in the virtual reality zone costs 5€ (except for air hockey, a claw machine with toys and VR piloting).
— 1 hour in the interactive installations zone costs 5€ cheaper.
Testing of new equipment
— As soon as new equipment or new services appear in COSMOPORT, the client will receive a
notification by email.
— The program participants will be the first to be able to test all the new products for free, and will
also be able to leave feedback and contribute to the improvement of certain innovations.
CHECKING THE NUMBER OF BONUSES AND BALANCE
It is possible to check the number of bonuses and the balance on the card at the checkout or at the kiosk in COSMOPORT.
LOYALTY LEVELS
At the moment there is only one level of loyalty. When a multi-level system appears, the client will
immediately receive a notification.
LOSS OF THE BRACELET
The client's data is linked to the phone number specified by them during registration. In case of loss
of the bracelet, this data is stored in the COSMOPORT system. The first time you replace a new
bracelet, you can get it for free. In case of subsequent losses — for 5€.
EXIT FROM THE LOYALTY PROGRAM
Withdrawal from the loyalty program occurs automatically if the balance on the bracelet has not
been replenished for more than a year.
In case of early withdrawal from the loyalty program, the balance on the client's account is not
refunded.
Unlimited Possibility
Get discounts for all our services.
Limassol
